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      Spectrum

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      Bilingual Customer Service Representative Interview

      2 Apr 2019
      Anonymous employee
      McAllen, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (McAllen, TX)

      Interview

      Applied online but didn't complete the assessment right away. I got a text and email to complete it. Completed it and got a call the same day for a phone screening. I was asked to go in the next day (Friday) for a Spanish Assessment. I did good and was told to wait for an email or call from a recruiter or HR for an interview . Got a call Wednesday morning to go in for a face to face interview the next day . Had a good bilingual interview and got an offer Monday afternoon.

      Interview questions [2]

      Question 1

      Tell me a time you went above and beyond to make a customer happy
      Answer question

      Question 2

      What motivates you
      Answer question