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      Spectrum

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      Call Center Customer Service Representative Interview

      20 June 2023
      Anonymous employee
      Garfield Heights, Cuyahoga, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Spectrum (Garfield Heights, Cuyahoga, OH) in June 2023

      Interview

      The first step for me was a phone interview with a recruiter. This took roughly a half hour and was relaxed and comfortable. When we were done I was informed that I was going to be scheduled for an in person interview. The in person interview was business casual and the environment warm and friendly. This portion took roughly 45 minutes and when we were finished she informed me there was one more person I needed to speak with. This portion was different for me personally and, in my opinion, set them above my previous employers. One of the floor managers came in to speak with me and his goal was to see if I would be a good fit.

      Interview questions [1]

      Question 1

      How do you manage stress?
      Answer question

      Other Call Center Customer Service Representative interview reviews for Spectrum

      Call Center Customer Service Representative Interview

      16 Nov 2016
      Anonymous interview candidate
      Louisville, KY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Spectrum (Louisville, KY) in Nov 2016

      Interview

      They called, caught me off guard and wanted to do a phone interview. He sounded like he was getting annoyed with me when I didn't know exactly what a particular piece of equipment was. Then when I said I couldn't work past 7 pm, he cut me short and said they would not be going further with the interview.

      Interview questions [1]

      Question 1

      He wanted me to explain the different types of equipment.
      Answer question

      Call Center Customer Service Representative Interview

      20 Sept 2015
      Anonymous employee
      Vancouver, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Spectrum (Vancouver, WA) in May 2015

      Interview

      Applied online. Took approximately three weeks before I got a call back. Once I received a call, the process moved fairly quickly. First a phone interview, then an in person interview, followed by a 2nd in person interview. I was then offered the job and started about a week later.

      Interview questions [1]

      Question 1

      If I had call center experience.
      1 Answer