I applied online. The process took 2 months. I interviewed at Spectrum
Interview
You first get a phone call interview, which is preliminary and they tell you about training the possible shifts that you might work and when you’re start day would be if you were considered and then they schedule you for a in person interview and you’ll be interviewed by at minimum two people
Interview questions [1]
Question 1
When was the time that you went above and beyond for a customer?
How have you handled difficult customers?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter