I applied through a recruiter. I interviewed at Standard Bank Group (South Alamo, TX)
Interview
Interview process was fair. Mainly questions on managing customers, how do you manage customer expectations and ensure a good experience customer complaint handling focusing on conflict resolution management and communication skills. How do you handle a customer when you have no solution to their problem?
Interview questions [1]
Question 1
How do you handle rude customers or handling customer complaints?
I applied online. I interviewed at Standard Bank Group in Mar 2022
Interview
The interview process was average. Not too easy and not too hard, but don't relax always prepare for the interview. There is also a panel of 4 people in the interview.
Interview questions [1]
Question 1
Tell us about yourself What motivates you Where do you see yourself in 5 years
I applied through an employee referral. The process took 6 months. I interviewed at Standard Bank Group (Westlands) in June 2019
Interview
The interview was very engaging but enjoyable. The panelists asked my opinions on several things which challenged my thinking. My opinions and perspectives seemed valued and they also sought my opinion on several developmental and growth company issues.