I applied online. The process took 4 weeks. I interviewed at Staples (Costa Mesa, CA) in Aug 2020
Interview
Unprepared interviewer, showed up late 15 minutes then asked me to come back next day.
Had a different interviewer this time. Asked me a bunch of typical interview questions then told me she’ll let me know her decision tomorrow.
Never heard back from them until yesterday, saying the position has been filled and cancelled the scheduled interview on October 1st. I didn’t know I have an interview that day.
I applied online. The process took 5 days. I interviewed at Staples (Goleta, CA) in May 2026
Interview
After I applied for the Retail Sales Associate position online, I was very quickly asked to schedule an interview, so I chose a Thursday morning during store hours which was 5 days away. Once I arrived at Staples for the interview, I found out that there were only two employees working there, the manager wasn’t even there, and the nobody knew when he would show up. I waited 30 minutes in the store before leaving. Do not work here unless you like managers who don’t respect your time.
I applied online. I interviewed at Staples in Oct 2025
Interview
I went through an initial interview (1 out of 2), which focused on basic questions like availability, work hours, prior experience with retail or customer service, and physical requirements (such as lifting a certain amount of weight). The store manager wasn’t available that day, so the initial interview was handled by the sales manager. The store manager selected the best candidates from the first round of interviews to continue to the second round, which I didn't make it to. The second interview seems it’d be more in-depth and challenging than the first, which was quite easy.
Interview questions [1]
Question 1
The thing they focused on the most was my availability. Second was my prior experience dealing with customers and doing conflict resolution.
I applied online. The process took 1 day. I interviewed at Staples (Fremont, CA) in July 2025
Interview
Really simple asked about customer service experience, situational question about upselling and availability. Didn’t bring in a resume just had a one on one interview with the store manager. Waited for about twenty minutes for someone to come see me though.
Interview questions [2]
Question 1
Tell me about your experience in customer service?