State of Connecticut Call Center Agent Interview Questions

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State of Connecticut

Interviews

Call Center Agent Interview

26 Dec 2022

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied online. The process took 12 months. I interviewed at State of Connecticut (Wethersfield, CT) in May 2022

Interview

The 2 interviewers were supervisors with whom I was acquainted with through work. There were 6 questions, which I successfully answered. I admit I overly prepared for the 6 simple questions. Better to prepare by learning basics.

Interview questions [1]

Question 1

What is the shared work program? What is the RESEA program?

Answer question

State of Connecticut interviews State of Connecticut Call Center Agent interviews State of Connecticut interview

State of Connecticut

Call Center Agent Interview

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Call Center Agent Interview