I applied in-person. The process took 1 day. I interviewed at Stellar (Cubao) in July 2019
Interview
They’re basically going to test your verbal skills. For the actual test, you’re going to listen to a voice recording and repeat every single word in REAL TIME. So you’re speaking while listening. All of the words are transcribed to the computer so you will have to make sure you are saying the corrects words perfectly. There were 3 recordings in my case, each have a different level of difficulty. The last one was extremely difficult, I barely understood any of the words because the quality of the audio was just bad and the person was speaking so fast.
Interview questions [1]
Question 1
The usual. The only thing different here I think is the actual exam where you get to experience the job itself.
I applied through an employee referral. I interviewed at Stellar (Manila, Manila) in Apr 2021
Interview
They have an AI interview, and then you receive a phone call a few days after, so make sure you have your phone ready. They do not notify what or when they will call, but the phone interview was pretty easy. They just ask if you want to proceed with training or not. Unfortunately, they do not have part-time positions, but they clarified that during the phone call, so I didn't proceed anymore.
Interview questions [1]
Question 1
What are three things that makes a great customer service?
I applied online. The process took 5 days. I interviewed at Stellar in Apr 2021
Interview
The interview was conducted through Skype. First, the AI interviewer will ask questions that are not really relevant to the job description, then the real assessment will start after that.
Interview questions [1]
Question 1
Questions like: "what's your favorite city?" and "what is customer service for you?" came up.
I applied online. I interviewed at Stellar (Manila, Manila) in Dec 2020
Interview
Al interview was okay. However results or feedback takes time. The questions was more about experience. There was also a time on how long you should answer. I never got to the next stage because they never called anymore