I applied through a recruiter. The process took 2 days. I interviewed at SugarSync (Peoria, IL) in Feb 2011
Interview
I was contacted by one of the Recruiter and she set me up with the interview with SugarSync.
I did the phone interview and both John and Debbie were really nice. Then asked me several CSR related questions and I answered all the questions. I also got hired over the phone interview and there was no in person interview happened.
Interview questions [3]
Question 1
Customer called the support and stated that the product is not working. What questions and steps you will take to help this user.
