I applied through university. The process took 1 week. I interviewed at Sunline Services
Interview
The interviewers were very friendly and talked about the company a lot and its history. They explained benefits and hours, and how they try to take care of employees as best they can.
I applied through an employee referral. The process took 1 day. I interviewed at Sunline Services (Chicago, IL) in June 2010
Interview
The interview process was very short and relaxed. They invited me to their office at O'Hare International Airport Terminal 5 near the gates at security. I talked with the CEO of the company who asked me questions about my past work experience with customers and how I would deal with unhappy or angry passengers. The interview was very relaxed but the CEO wanted to make sure that you had the correct answers and genuinely meant them. They offered me the job at the end of the interview and discussed the next steps in the process (i.e. security badge, drug test, etc.)
Interview questions [1]
Question 1
How will you deal with angry customers, especially if they do not speak English well?