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      Superion (BC)

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      Tech Support Professional Interview

      27 Aug 2024
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Superion (BC) (Toronto, ON) in Aug 2024

      Interview

      This company is unprofessional. No technical person comes for the interview; instead, the CEO himself shows up, who doesn't know anything. He asks questions, and even if you provide the correct resolution steps, he'll still say you don't know enough, asking negative follow-up questions. In the end, he'll make you feel like you're not fit for the job and suggest you join as an intern somewhere else. So, I'd say, if you get an interview opportunity with them, don't go. It’s likely to be a very toxic environment.

      Interview questions [1]

      Question 1

      How do you troubleshoot software related issue as level 1 and asking questions related to Application team.
      Answer question
      avatar
      Superion (BC) response
      1y
      I want to address some points raised in your review. At Superion Inc., we take our hiring process very seriously, and I believe you have inaccurately described how we conduct interviews. Our initial interviews are phone screenings, primarily designed to verify the legitimacy of the candidate and the information on their resume. These screenings are sometimes conducted by third parties or non-technical HR staff to ensure efficiency. This step is crucial for making sure that candidates meet the basic qualifications needed for the role. The first in-depth interviews are then conducted by senior staff members, who possess extensive technical knowledge and experience. If you had progressed to this stage, you would have had the chance to meet with me, Mike Burton, the CEO of Superion Inc. I have nearly 30 years of experience in IT and hold multiple certifications. My goal during these interviews is to assess a candidate's technical skills and fit within our team. Our industry is highly competitive, and only the best-qualified candidates move forward in the process. It's also important to note that your review contains elements that are strikingly similar to a fake employee review posted around the same time. This raises concerns about the authenticity of your claims and suggests that our process for identifying candidates who align with our company’s values of trustworthiness and integrity is effective. I wish you all the best in your job search and future career.