I applied online. The process took 1 week. I interviewed at Support Nerds (PA) (Atlanta, GA) in June 2020
Interview
There were two interviews. One with both the training and Marketing/Sales supervisor and another with the Manager. It was definitely laid back and right to the point. They provided a bit of background about the company and asked me questions to see if I would fit in the culture they're trying to promote. I enjoyed it
Interview questions [3]
Question 1
What scenarios would you use in order to deal with an interaction with a customer and it's not going your way?
I applied through an employee referral. The process took 1 day. I interviewed at Support Nerds (PA) (Chester, PA) in Sept 2019
Interview
I applied online. I interviewed at Support Nerds (Chester, PA) in Sep 2019.
Interview
Phone Calls. The process was pretty easy and relaxed.
Within a few days received a phone call inviting me to come to a hiring fair. Then, I was interviewed in person and offered a full-time job as a sales associate.
Interview questions [1]
Question 1
What methods do you use to determine if a product is right for your customer?
How do you define good customer service?
I applied through an employee referral. I interviewed at Support Nerds (PA)
Interview
I had asked about the specific roles and responsibilities of team lead by 2 members of the management team.
They insist on a background check to ensure the details on the CV or criminal convictions.