I applied online. The process took 5 months. I interviewed at Support.com (Redwood City, CA) in Jan 2014
Interview
3 60 min long interviews.. they tear you apart. i like challenges so it didnt bother me. but i will say it was the most dramatic 60 min of my life. never sweated so much. also, they ask you question and aks you the same ones 4 diff time. which made them hard to answer
Interview questions [1]
Question 1
what would you type of question, and how would you react to certain things a few tech question but thats it