I applied online. The process took 1 day. I interviewed at SupportYourApp in Mar 2022
Interview
they send a questionary video recording website. Gave you 12 questions and you have to record a answer video that 5 minutes long for each question. it was quite difficult to talk about a random question for 5 minutes.
Interview questions [1]
Question 1
What do you think about the Customer Support role? In your opinion how important is Customer Support for IT?
I applied online. I interviewed at SupportYourApp in Apr 2026
Interview
The interview process was great. I was met by a supportive interviewer who asked professional questions. I was first interviewed by an AI bot and after passing the initial screening, I had to undergo another interview with a human talent coach.
The hiring process have several steps which are average, but the thing I liked is how quick it is to hire, it can take up to 2 weeks to finish everything
I applied through an employee referral. The process took 2 weeks. I interviewed at SupportYourApp (Cape Town) in Jan 2026
Interview
Easy to understand just having a littile experience can really boost you in this process tho ive seen people with no experience still getting it so just keep trying and good luck guys