I applied online. The process took 2 months. I interviewed at Symetra (Bellevue, WA) in July 2017
Interview
I was contacted about 2 weeks after I had applied online. First I was contacted by the recruiter by email and then the next day I had a phone interview. One week later my interview was scheduled. At my in person interview I met with the supervisor first and then second I did a video interview with 2 managers together. Everyone was extremely kind so it made me much more comfortable. I ended up getting a call from the recruiter before I made it home from the interview. About 45 mins after I left. I was offered the job and started a month later.
Interview questions [5]
Question 1
Tell me about a time you had to deal with a difficult customer ?
I applied through a recruiter. The process took 1 day. I interviewed at Symetra (Houston, TX) in Dec 2024
Interview
I was contacted by a recruiter and invited to interview the next day for the temporary contract CSR role. I did the interview and received the job offer 30 minutes later.
Interview questions [1]
Question 1
Describe a time you had to deal with a difficult customer?
I applied through an employee referral. The process took 2 weeks. I interviewed at Symetra (Bellevue, WA) in Aug 2020
Interview
The process consisted of 2 interviews. 1 over the phone that briefly went over why you want to work with the company, past experiences that make you qualified for the role and availability. The second interview was a virtual zoom 1:1 with a manager on the team. The questions were more specific and scenario based.
Interview questions [1]
Question 1
Describe a time where you had an upset customer and could not give them the answer they were looking for.