I applied online. The process took 1 day. I interviewed at TIC Travel Insurance (Toronto, ON) in July 2012
Interview
1st Interview - 45 minutes situational and behavioral questions with HR
2nd interview - 15 minutes with a team lead just asking general questions about yourself and experience (strength, weaknesses, why this company)
How would your skills help you in this job
How are your selling skills
describe a time when you had to take on a leadership role
Interview questions [1]
Question 1
Tell me about a time when you provided excellent customer service
How did you deal with an irate customer
How did you resolve a mistake that you've made