You have to dedicate maybe 30 min to 1 hour to do the tests they ask for as a standard. If you pass that, you will have an "interview" with someone that probably didn't even see your CV, but it is easy entrance.

The interview process for the support position was overall straightforward and well-structured. The questions focused on basic troubleshooting, customer communication, and real scenarios. The recruiters were polite, and the conversation felt clear and organized.