The Teleperformance interview was really chill and friendly. They asked about how I handle customers and tricky situations, but in a super relaxed way, making the whole process feel easy and positive.
Interview questions [1]
Question 1
If a customer calls frustrated about a problem you’ve never seen before, how would you handle it while keeping them happy?
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.