I applied online. The process took 5 weeks. I interviewed at TP (Croton-on-Hudson, NY) in June 2015
Interview
Interviewed online which was fairly an easy process. After that a 3 day orientation was given followed by 5 weeks of training and one week of nesting before going into production i.e. on the floor. As previously mentioned, the overall process was not difficult at all. I recommend applying and see what happens to anyone seeking employment in tech support.
Interview questions [1]
Question 1
Do I have experience in customer support, and can I multitask. Was also asked to do a drug test, and KSA assessment to determine if I were a good fit for the position.
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.
The interview process was online which included typing, listening and reading test. Also analytical questions as well. All these sections are time bound. Once you complete the assessment and are successful. The offer letter is sent within a day.
The interview was easy to understand and they did respond and communicate with each step of the process to let me know my progress. I was hired within 5 days of submitting my application.