I applied through a recruiter. I interviewed at TP (Mohali, Punjab) in Oct 2018
Interview
Three rounds
1. HR round : want to know about you
2. Technical round : in this they want to know about the product you are dealing with just like we dealing with mi mobile so they ask questions about that
3. Communication round : in this they want to know about your skills how you interact with others
In each round it take some time may be a day.
It was a zoom virtual meeting but first up I was gone through an on call telephonic interview by the consultancy, then if shortlisted the HR conducts the interview on zoom.
Interview questions [1]
Question 1
Few set of generic questions are there normally in entry level customer care jobs. They just check If I am able to speak English confidently and convey my thoughts without much difficulty.
I applied online. The process took 3 days. I interviewed at TP (Gurgaon, Haryana) in June 2025
Interview
I was designated there as a customer care executive.The interview process was preety decent it's distributed into 3 rounds telephonic,ops, assesment. once you are done with all three you will be onboarded.
Interview questions [1]
Question 1
They asked me to role play a customer care executive to upsell a product.
I applied through a staffing agency. The process took 2 weeks. I interviewed at TP (Jaipur, Rajasthan) in May 2025
Interview
Hr round then Hr and Managerial round together. First you have to go with Hr round after clearing Hr round they will conduct Managerial round, clear managerial round and get selected. Clear the assessments now and be ready for training and no leave for first three months.
Interview questions [1]
Question 1
1. Tell me about yourself or introduce..
2. Why do you want to join BPO?
3. What do you understand about E- commerce?