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      Advanced Technical Support Representative Interview

      4 Oct 2022
      Anonymous employee
      Manila, Manila

      Other Advanced Technical Support Representative interview reviews for TP

      Advanced Technical Support Representative Interview

      11 Feb 2019
      Anonymous employee
      Quezon City, National Capital Region
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TP (Manila, Manila) in Nov 2021

      Interview

      There multiple series of interviews, and then exams were taken, and the exam was taken on the spot upon which would determine if you'll need to be part of their bootcamp.

      Interview questions [1]

      Question 1

      Do you have call center experience?
      1 Answer
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at TP (Quezon City, National Capital Region) in May 2018

      Interview

      5 stage of interview process. first is the phone interview and after that go to the site and then took an exams, 2 sets of exam. After those 2 exams, i undergo into 3 interview process. That is 1:1 interview with different interviewer.They asked about yourself and how do you usually deal with stress and how are you going to explain or instruct the customer on how to navigate their mobile phones such as how will you instruct the customer on how to connect their phones to their wi-fi or enable their mobile data

      Interview questions [1]

      Question 1

      walk me through your resume
      Answer question
      2

      Advanced Technical Support Representative Interview

      13 Apr 2018
      Anonymous employee
      Quezon City, National Capital Region
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at TP (Quezon City, National Capital Region) in Apr 2014

      Interview

      Quick and easy, the process was so direct to the point, first the initial interview, and was very easy, then the computer examination, brain dehydration feeling, then the practical interview which is so easy and the final interview was about the salary negotiation and some parts of the initial interview, and the job offer

      Interview questions [1]

      Question 1

      Expectations on company and behavior questions
      1 Answer