I applied online. The process took 2 weeks. I interviewed at TSA (Transportation Security Administration) (Arlington, VA) in Aug 2012
Interview
They would ask you questions about how to do a claim. If you didn't know how to process a claim, they would train you. There are 3 people who would sit down with you. Also ask what type of hours can you work.
Interview questions [1]
Question 1
Can you work overtime if needed. Do you go above and beyond for the customers.