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      TTEC

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      Work At Home Customer Service Interview

      30 July 2012
      Anonymous interview candidate
      Tampa, FL

      Other Work At Home Customer Service interview reviews for TTEC

      Customer Service Work At Home Interview

      29 Sept 2015
      Anonymous employee
      Atlanta, GA
      Accepted offer
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at TTEC (Tampa, FL) in July 2012

      Interview

      -Applied online, got an email the next day to schedule a meeting. -Attended on line meeting place with chat. 30 attending at last view (6 quickly) -Base pay $8.50 an hour but could be higher -Advised you would be called if a match is found for your availability & skill set which could be 2-4 weeks -Advised you can not work for another @ home company considered a conflict of interest -You then type your hours of choice in the chat box 9-5;12-9;5-1;anytime (all times EST) -Hours of operation are 24/7 so weekends will be included -Each participant is then taken to a private chat room for a phone interview -You can return to the chat room if you have further questions -Now its a wait and see process. Will require a drug and background check

      Interview questions [3]

      Question 1

      Why did you leave your previous employer?
      Answer question

      Question 2

      What type of experience do you have in Customer Service?
      Answer question

      Question 3

      What is important to you as a Customer Service rep?
      Answer question
      9
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Atlanta, GA) in Sept 2015

      Interview

      Filled out Application online then received an email a few days later saying I was invited to the next step in the process. After the assessment was completed, I waited for another email to take the URT user readiness test for my headset.

      Interview questions [1]

      Question 1

      Interview questions were simple questions
      Answer question
      5

      Customer Service Work At Home Interview

      23 Nov 2015
      Anonymous interview candidate
      Philadelphia, PA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Philadelphia, PA) in Sept 2015

      Interview

      They scheduled a call a didn't call and then they emailed me an offer letter. I declined because the pay is so low. They also put me through a pretty lengthy computer check process which was overall really annoying. I ran into issues several times.

      Interview questions [1]

      Question 1

      How soon could I start?
      1 Answer
      4

      Customer Service Work At Home Interview

      30 Sept 2015
      Anonymous employee
      Albuquerque, NM
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC (Albuquerque, NM) in Sept 2015

      Interview

      There really was no interview. I had applied for a different job in the company a few months earlier, and had received through email to join an "offer call" which was a webex conference call with 30+ other people. They outlined the final employment requirements (system check, drug testing, forms completion.) They gave dates of required training, asked to choose a schedule preference (choice of 2 options). Training is to be paid and to last one month.

      Interview questions [1]

      Question 1

      No questions were asked other than "do you prefer schedule option A or B" and "do you accept"
      Answer question
      1