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      TTEC

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      Customer Support Agent Interview

      21 July 2013
      Anonymous employee
      Belfast, Northern Ireland

      Other Customer Support Agent interview reviews for TTEC

      Customer Support Agent Interview

      26 Oct 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at TTEC

      Interview

      Honestly it’s average but if you prepare hard it’ll be easy. I watched a lot of YouTube videos on how to answer interview questions and that helped me a lot.

      Interview questions [1]

      Question 1

      Tell me about yourself? Describe a time where you called downed an angry customer ?
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at TTEC (Belfast, Northern Ireland) in June 2012

      Interview

      2 interviews. One where they had found my CV online and we talked about the job, and whether I would be interested in the position. Then I had to do some assesments and language tests. And finally there was the interview over phone with HR and a team leader.

      Interview questions [1]

      Question 1

      Cannot really think of any. It was very straight forward and quite easy.
      Answer question

      Customer Support Agent Interview

      22 Jan 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TTEC in Mar 2016

      Interview

      The phone interview was quick and smooth, no issues. Seems like a nice company to work for. The interviewer did a good job explaining the work role to me, and was very knowledgeable on the subject matter.

      Interview questions [1]

      Question 1

      Q: what is your greatest strength?
      Answer question