I applied online. I interviewed at TTEC (Manila, Manila) in Dec 2020
Interview
Initial and final interview via zoom
IDEA ABOUT CUSTOMER SERVICE REPRESENTATIVES
Customer Service Representatives are people who receive calls from different customers and provide good service to them. They know how to adapt to different cultures, people and schedules at the same time.
Why should we HIRE you/ NOT HIRE you?
I am a very devoted kind of person and once i set a goal I go on extra miles just to achieve it.
Im a fast learner
I have an active communication and listening skills
I know how to follow instructions properly
I am really consistent once I am committed to work and lastly, you should hire me because I think I could be a great asset to your company, that's all.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.
I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026
Interview
The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.
Interview questions [1]
Question 1
Why would you be a the best candidate for this position?