I applied online. The process took 3 weeks. I interviewed at TTEC (St. John's, NL) in Jan 2023
Interview
clear the assessment and u will be given the opportunity to give the first interview, clear that and get to the second round at this point you are basically almost hired after which u will be given the offer letter.
Thanks for the interview review, however TTEC Digital does not hire CSR's so this review is likely for TTEC Engage - our cousin company that is a call center as a service company.
Other Customer Service Representative (CSR) interview reviews for TTEC
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.
I applied online. The process took 1 day. I interviewed at TTEC (Galveston, TX) in Feb 2026
Interview
The "interview" process was odd and incredibly unfair. You don't speak to anyone - it's just you answering their questions and video recording yourself, answering questions on their assessments, all while your camera is turned on and they (and warn you) snap photos of you along the way to ensure you aren't cheating or switching tabs.
Interview questions [1]
Question 1
Why would you be a the best candidate for this position?
