First introduction to the each other in the group by the panel and a chance to introduce yourself to the other candidates and panel, followed by an individual task prioritising work followed by the group discussing this. As always with these type of tasks it is very difficult to ensure you to either manage to have your say especially if there are candidates who dominate the chat or you are to be seen as a quieter person offering minimal response - This was followed by a role play task and then a 1-1 interview with a panel of two answering behavioural questions ( IE Tell me a time when you displayed excellent Customer Service for a company ) An interview panel that made the group feel very comfortable and were very enthusiastic about the company and role, which was endearing to see. As always with interviews, I believe that companies should introduce time during interviews that interviewees can talk/ chat with the panel about themselves, their experience etc alongside the normal techniques used for interview

I was asked to an assessment day 9-5, but I was actually done by 12! Which was the problem I didn't get a chance to really prove that I was the right person for the role. I currently work as a Performance Manager, I was crew for over 18 years and I have a degree in Business which included HR. I didn't even get to have an interview with the manager (the decision maker) perhaps and this is just an impression, they were not looking for another gay guy to join the team and seemed more favourable to the part time mother. The day started with a quick introduction/discussion about the job, then straight into group activity, difficult to know how to play it, my strategy of not being too domineering and listening to others and making relevant points clearly didn't work. Then I had a behaviour style interview and asked 6 questions, and that was that. No opportunity to talk about any commercial information, HR policies, performance management experience. I just felt the interview process didn't allow me to nail this job, which I should have done. I spent over 7 days studying the company's behaviours and looking at annual reports etc, this was a waste of time, was asked nothing of the sort. Also one of the interviewers was wearing ripped jeans not a great impression! I don't think TUI really value experience or qualifications. A really disappointing experience.