the process is very fast. I apply online, they called me around 3-4 days after that, scheduled time for interview. The interview happened in the afternoon, I got a job offer in the evening and started training a day after.
Interview questions [1]
Question 1
there were no difficult or tricky question. the interview looked like a conversation between me and my mananger.
I applied in-person. The process took 5 days. I interviewed at Teavana (Phoenix, AZ) in Feb 2014
Interview
I put in an application online after speaking briefly with the manager and received a call for an interview about 3 days later. When I arrived they let me pick a tea and made me a cup of tea. Pay attention to the description of the tea because you will be asked to sell the cup of tea during the interview. The interview itself was quite relaxed. We left the store and sat together outside. He started with a pitch about Teavana (benefits, opportunities for advancements, etc) and explained that they are unabashedly sales oriented. I stated that I was a little intimidated by that since I have no sales experience and he said that the training is very good and didn't seem like it was a deal breaker that I didn't have experience.
The questions were fairly straight forward. Mostly they want to know about your motivation and reliability. It defiantly helped that I drink tea and am enthusiastic about good tea. I put my 'sell this tea' answer below since he said it was a really good one.
I applied in-person. The process took 5 days. I interviewed at Teavana (Raleigh, NC) in Aug 2013
Interview
Applications are online. Apply before you go to the store! Go to the store (not on weekend) to speak to a manager. I dressed better than I usually do--not quite business casual, however--and brought my resume to them (this isn't mandatory, but it will make you look good). Ask to speak to the assistant general manager or general manager. If none of them are there, just ask when they'll be in. They liked me, I got called, and I had two interviews: one with the AGM and the other with the GM.
Interview questions [1]
Question 1
Before they sit you down for questions, they'll make you a tea. You can choose which tea you want, and then they will describe the (1) tradition, (2) innovation, and (3) taste of the tea. Sometimes 1 & 2 are kind of one in the same. You must listen very carefully to this description because they will ask you to describe and sell them the tea they just made you. Teavana has the following key terms that will impress your interviewer if you use: "Our tea developers..." for innovation and "When you brew it at home..." for taste.