Basic customer service question as introduce yourself and where do you see in five years time ,your strength and weakness and how do you handle customer in different situations and situation question

The interviewer just asked our experience, qualifications and understanding job scope of CSP. The interviewer also test if we are able to speak in Malay and English fluently. The interviewer also ask if we have a stable wifi connection at home due to might be granted to wfh after few months.