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      Teradata

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      Related searches: Teradata reviews | Teradata jobs | Teradata salaries | Teradata benefits
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      Customer Success Manager Interview

      15 Nov 2021
      Anonymous interview candidate
      Moscow, Moskva
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Teradata (Moscow, Moskva) in Oct 2021

      Interview

      The hiring process was based on skills and qualifications. Teradata used structured interviews, an interview format that uses predetermined questions. 4 rounds of negotiation: 1. HR phone screening 2. hiring manager interview 3. hiring manager + team 4. hiring manager+ boss of the hiring manager

      Interview questions [1]

      Question 1

      Many questions about analytics. And about escalating if something goes wrong.
      Answer question

      Other Customer Success Manager interview reviews for Teradata

      Customer Success Manager Interview

      13 July 2024
      Anonymous interview candidate
      Singapore
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Teradata (Singapore) in June 2024

      Interview

      Strangest interview process I've ever experienced. First, the recruiter reached out to schedule a phone screening. After she agreed on a timeslot, she said she would send out a meeting invite but then ghosted me completely for almost 4 weeks. After 4 weeks, she suddenly replied and without explaining her lack of response, proceeded to ask me for my availability again. We finally had the phone screening, but it was so strange. She joined the 30-min interview 10 mins late. She knew nothing about the role, the KPIs, the hiring manager's expectations, or even the current team size. She said she'll then schedule me to speak with the hiring manager in a week's time. A couple of days later, at 6.30pm, she suddenly sent out a meeting invite for another phone screen interview with her, at 7pm on the same day. I was confused because we cleared the phone screen already and she set up a meeting with about 30 mins' notice, that too after work hours, so I replied and asked if this was a mistake. She admitted it was a mistake and then proceeded to schedule me with the hiring manager. The round with the hiring manager was equally confusing. He asked me what I heard from the recruiter that made me want to pursue this opportunity, and how much I understood about the opportunity from the recruiter. I told him the truth (i.e., general points about the role and how the recruiter couldn't tell me much else and suggested checking with him directly), and he said I should have done more research on the role. How would someone do that, if your job posting is pretty generic and your recruiter doesn't know much? When I asked him about his team's KPIs, he answered by saying "since you seem to be so concerned about KPIs, these are the numbers we measure". Does a candidate not have the right to know how their performance would be assessed in the role? He was also rude and condescending throughout the interview, and got defensive when I asked about what he felt about Teradata's reviews on Glassdoor (they're pretty low) and how the company is addressing the concerns raised. He dismissed all the reviews saying that people join the company without being self-driven, independent and understanding the company's values, then leave because they aren't happy and write negative reviews. He did not take any accountability or even acknowledged any of the points raised in the reviews, and instead said that people have to fit into Teradata's ideal candidate profile instead of expecting the company to "cater to their desires". He was also 10 mins late to our call (looks like no one in Teradata respects their hiring candidates' time). A couple of days after the call with the hiring manager, the recruiter unsurprisingly sent out a rejection email. It's no wonder Teradata has so many negative reviews, considering everyone I've spoken to was rude and unprofessional.

      Interview questions [2]

      Question 1

      What do you understand about the role from the recruiter?
      Answer question

      Question 2

      Why should I take you into my team? How will you value-add?
      Answer question
      1

      Customer Success Manager Interview

      11 May 2023
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Teradata

      Interview

      3 interviews with hiring manager, hiring manger’s boss, colleague and a panel 20 minute presentation based on QBR past or future. The process was very efficient and management was aware I was receiving another offer and went out of their way to ensure the internal review and decision process was expedited to allow me time to consider both offers.

      Interview questions [1]

      Question 1

      Typical questions to determine core competencies related to the position. Tell us why you want to work at Teradata, tell me about yourself, how do you handle clients that do now want to meet with you?
      Answer question

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