Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Alea Group

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Alea Group reviews | The Alea Group jobs | The Alea Group salaries | The Alea Group benefits
      The Alea Group interviewsThe Alea Group Call Centre Representative interviewsThe Alea Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Call Centre Representative Interview

      25 Aug 2015
      Anonymous employee
      Richmond Hill, ON

      Other Call Centre Representative interview reviews for The Alea Group

      Call Centre Representative Interview

      3 Oct 2013
      Anonymous employee
      Richmond Hill, ON
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 5 days. I interviewed at The Alea Group (Richmond Hill, ON) in Sept 2011

      Interview

      Two-stage interview process. First with HR coordinator, then with the contact centre manager. Behavioral and situation based questions. Then went to meet with contact centre manager where they ask you more applicable questions to the role and explain the culture at ALEA.

      Interview questions [1]

      Question 1

      They asked me to how I would sell a particular product or service (ie: approach, etc...)
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at The Alea Group (Richmond Hill, ON)

      Interview

      First, you will meet face to face with the Marketing Coordinator. They ask you the generic questions (weaknesses, strengths). If they decided you're fitting, they will also get a senior rep to meet you and look over your qualifications. Next, they will do an over the phone mock interview, as if you were on a call.

      Interview questions [1]

      Question 1

      "What do we do at The Alea Group?"
      Answer question