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      The Emirates Group

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      Related searches: The Emirates Group reviews | The Emirates Group jobs | The Emirates Group salaries | The Emirates Group benefits
      The Emirates Group interviewsThe Emirates Group Customer Service Professional interviewsThe Emirates Group interview


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      Customer Service Professional Interview

      23 May 2018
      Anonymous employee
      Dubai

      Other Customer Service Professional interview reviews for The Emirates Group

      Customer Service Professional Interview

      9 Mar 2021
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at The Emirates Group (Dubai) in Jan 2017

      Interview

      It was a great experience, though patience is really a great virtue when it comes to their interviews, we started d day with having English test listening , later we went ahead for essay writing, we were asked to wait foe a while, our number was cut down, so we later proceed to the 1 on 1 interview, which took about 15 minutes , questions like, why do you want to join Emirates

      Interview questions [3]

      Question 1

      How do I handle a customer who transfers aggression, or who already had a bad day before getting to me
      Answer question

      Question 2

      How do you provide an excellent customer service to a customers
      Answer question

      Question 3

      Why do you want to leave you current job
      Answer question
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai) in Feb 2021

      Interview

      It was an online interview due to covid pandemic the process was smooth and the questions were professional and direct. I'd say the interview was efficient . I got 4 question all of them about customer service .

      Interview questions [2]

      Question 1

      What is customer service to you ?
      1 Answer

      Question 2

      Describe the best customer service
      1 Answer
      5

      Customers Services Professionals Interview

      22 June 2016
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group in July 2015

      Interview

      Very very long process. We started early morning from 7:30 till 2:30 in the afternoon during Ramadan it's bit tiring but overall experience was amazing. Emirates staff is exceptionally smart, talented and that's the thing they are searching in their new brand ambassadors

      Interview questions [3]

      Question 1

      have u ever encountered unruly customers?
      Answer question

      Question 2

      why do you left ur previous job?
      Answer question

      Question 3

      Any topic issue or debate where you felt ur colleague's were wrong ?
      Answer question