The Hanover Insurance Group Insurance Service Professional interview questions

Initially, there was a phone interview which led to an in person interview. The interview consisted of a shadowing of the position I was interviewing for, followed by two additional phone interviews in a conference room by upper management and finally a one on one interview with a local manager. It lasted approximately 3 hours. Very relaxed environment.

I had a phone interview and then 2 weeks later I went in for an in-person interview. You start off with a job shadow. Make sure you pay attention to the calls that came in as your interviewer may ask you about the calls. It will be a bad look if you couldn't follow what happened on the calls. Then I sat with a supervisor from the floor and that person asked a few questions and reviewed my resume. They had a copy of my resume in a packet. The interview took place in a small conference room and so once I finished with the in person supervisor, a call came in on the hard phone in the room from another supervisor from MA. They ask you some questions and then another call comes in from the Manager of both supervisors.