I applied through an employee referral. The process took 3 weeks. I interviewed at The Hanover Insurance Group (Howell, MI) in Dec 2016
Interview
It was well organized, structured and provided great insight into the company's goals and values. During the interview you are provided with an opportunity to shadow the position and ask questions.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset customer. What did you do and what was the result?