I applied through an employee referral. The process took 2 weeks. I interviewed at The Hanover Insurance Group (Worcester, MA) in Apr 2012
Interview
Face to face interview with a member of human resources (recruiter). Waited in the lobby after for about an hour and had a second interview with the department manager and "coach".
The HR recruiter called the next day and made a formal offer pending a background check and drug test. After both were completed, the HR recruiter called and gave me my start date. I Received a formal written letter offering the position a couple of days later.
Be warned, they do not tell you about the many negative aspects of this position.
I applied online. The process took 4 weeks. I interviewed at The Hanover Insurance Group (Worcester, MA)
Interview
Interview with 2-3 person panel. Conversational interview looking to learn about you and your skillset. Focus was on skills versus technical. Screening process prior to interview. Contact timely following interview.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer and how you overcame to deliver excellent customer service.
I applied through a recruiter. I interviewed at The Hanover Insurance Group in June 2024
Interview
Interview through recruiter. I why there’s so much turnover. Interview process is tedious and management acted as if they weren’t interested. I wouldn’t recommend wasting my time. Three interviews and no response from recruiters or management then they contacted me a month later to start the process over again
I applied online. I interviewed at The Hanover Insurance Group (Syracuse, NY)
Interview
Applied online-Interview was the usual standard behavioral questions. Interviewed with 2 managers, interview was pleasant and time seemed to pass quickly. Received an offer about a week after the interview.
Interview questions [1]
Question 1
What did you do when you missed a deadline? What would you do if you disagreed with your manager about a process?