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      ThoughtTrace

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      Customer Success Interview

      27 Apr 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at ThoughtTrace

      Interview

      The process began with a short phone interview followed by an in-person interview with the hiring manager. I was later invited for the second round of interviews with several team members from other departments.

      Interview questions [1]

      Question 1

      How do you respond to an upset customer?
      Answer question