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      ThousandEyes

      Part of Cisco

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      ThousandEyes interviewsThousandEyes Customer Success Engineer interviewsThousandEyes interview


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      Customer Success Engineer Interview

      28 Jan 2020
      Anonymous interview candidate
      Austin, TX

      Other Customer Success Engineer interview reviews for ThousandEyes

      Customer Success Engineer Interview

      16 Nov 2019
      Anonymous employee
      Sydney
      Accepted offer
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at ThousandEyes (Austin, TX) in Aug 2019

      Interview

      Applied through LinkedIn. I was contacted by a new recruiter who was very new in recruiting. 1st round was very friendly and one of the best interviews of my life. They weren't looking at what you got but how much you are ready to learn. Almost learnt many basic things like DNS, HTTP, Traceroute working during the interview. 2nd was home assignment very very tough at the beginning but the most informative thing in an overall interview. I took 2+ weeks worked day and night to complete it but with honesty which helped me in the onsite round. Last onsite with 4 rounds. Interviews were good but dint like the management at all. I cleared Onsite and gave referrals for background check-in. My referrals were never contacted and even I received a reject after one month. I wasn't given any reimbursement money. Management was too poor as my recruiter was new in recruiting.

      Interview questions [1]

      Question 1

      DNS, HTTP, DHCP, Wireshark, Firewall types, Traceroutes(ICMP, UDP, TCP), SSH, SSL Certificate Issues. Mainly focus on home assignment.
      1 Answer
      3
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at ThousandEyes (Sydney) in Mar 2019

      Interview

      After initial phone screen directly with the hiring manager there was a homework assignment, followed by a number of 1:1 interviews focused either on technical, or general discussion with management focused on culture fit. Finally there was a technical challenge interview with a panel which revolved around live troubleshooting a specific scenario. I found the interview process tough but fair, everyone was very transparent in responding to any questions I had about the role and there was good communication around next steps and expectations through the process. Interested candidates would do well to take a genuine interest in the company and product and trialing the platform prior to interview to get a good overview of it's capability and be able to link in with previous experience and current skills.

      Interview questions [1]

      Question 1

      General questions on various topics including: TCP/IP, DNS, HTTP, VOIP and Linux administration.
      Answer question

      Customer Success Engineer Interview

      24 Nov 2018
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ThousandEyes (San Francisco, CA) in Oct 2018

      Interview

      ThousandEyes have a very comprehensive interview process. It starts with a phone screen comprising of a variety of technical questions , next step is the homework set to challenge your knowledge and check ones learning ability. lastly the on-site with a grilling challenge in the end..this gives a very good idea of how solving complex problems feel like and gauges ones abilities of troubleshooting and technical concepts leading to selection of best candidate. It is the best team I have been a part of yet, everyone makes you feel welcome have a positive outlook and ready to lend a helping hand. All in all a very thorough and comprehensive process.

      Interview questions [1]

      Question 1

      Mostly the questions comprise of fundamental to advanced concepts in networking and troubleshooting methodology.
      Answer question
      1