I had two interviews first they want to know your character and if your have a nice personality. They are not looking for serious people they want fun and bubbly. If you pass the first one and get a call back your basically in.
There were 2 interviews. They are just looking for fun people. As long as your not too serious you should be fine. The people who were very serious didn’t move to the second interview
I applied online. The process took 2 days. I interviewed at Top of The Rock (New York, NY) in Jan 2021
Interview
It was 2 interviews the first one they wanna see that your a fun person the next one was a bit more serious but still just want someone who can be fun with the guests.