Toronto Public Library Conservator (Short Term/Contract) interview questions

They were extremely reluctant to tell you what you were being hired for, I ended up coercing them into telling me at least what material I would be working with. which ended up being none - the job was to document artifacts, not preserve them. - very unprepared for this interview even though I have a ton of experience making large format documents from my Masters program. Describe a time where you provided excellent customer service? (This is unrelated to the job. Conservation work is very private and independent work. As an intern or a junior assistant, I was never ever in contact with the owners of the art pieces. Negotiations were made by the two head conservators). Job Cost x, y, z and list what who you would hire? (I couldn't answer this correctly) List the Standards of Rehabilitation?(Good idea to memorize those back and front) How have you used the standards of rehabilitation in your work? (I have a lot of experience with this, so think of examples) How would you react in a fire? The Long answer exam was another Job-Cost question. Not once did they ask me what I knew about paper conservation. or my schooling. or anything related to actual conservation work I've done.