I interviewed at Total Credit Recovery (Mississauga, ON)
Interview
A complete mess: HR is disorganized, unresponsive, and rude, creating a frustrating, unprofessional experience for employees and candidates, with poor communication and little respect for employees and candidates alike. No recommendation!!
I applied through an employee referral. The process took 1 week. I interviewed at Total Credit Recovery (Toronto, ON) in Apr 2021
Interview
The interviews are not very difficult and not very specific. They train you the first month and slowly you get the hang of it. If you have worked with a call center before than its not hard at all.
Interview questions [1]
Question 1
What are the different ways a customer can pay his debt?
I applied online. I interviewed at Total Credit Recovery (North York, ON)
Interview
The interview process started with a phone screening where I discussed my background and communication skills. It was followed by a virtual interview that included role-play scenarios to assess how I would handle difficult conversations with debtors,