The first step is a test and then there is an interview with manager and hr in which they give situations and ask questions based on those. These are customer facing situations. Good exercise.
I applied online. I interviewed at TrueEditors (Pune City) in July 2019
Interview
Kind of a Personal interview was taken by the CEO. Details about last employer were asked and salary expectations. Interesed in sales over email chat and phone. More about last job, why should we hire and managerial questions were asked.