I applied online. The process took 4 weeks. I interviewed at Trustifi in June 2019
Interview
First, it's not just Tech Support (though that's what level their lousy pay is only at), it's also coding (SQL, HTML, etc.). So after you get past that shocker, you then go through a clueless external part time interview person, who stumbles through composing even a competent email. E.g. the email's title is "Job Offer" even though she MEANT it to merely be "Interview Request." And they repeatedly bypass her.
Interview questions [1]
Question 1
They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.