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      Twilio

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      Product Operations Specialist Interview

      22 Apr 2021
      Anonymous interview candidate
      Dakshina Kannada
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Twilio (Dakshina Kannada) in Apr 2021

      Interview

      I had applied through a job portal and I recieved an email within two weeks to complete a test assesment and submitted it. After 10 days I got a call from the HR that I will be having an interview with a hiring manager who had to be the head of the operation team. The interview was in the night because the HR was from the states. The questions were mostly based on previous experience and behavioural questions. I cleared the round and had to give 5 more rounds with the operations team as well as one of them were not into the same team. First three rounds were easy as it was based on behavioural questions. The fourth round was with someone who was not from the team and the interview was based on twilio values-bar raiser round. (I would highly recommend you to go through those values for all the rounds as it can come in handy). The last round was with a senior manager from the team and yes again the interview was based on previous experience and some behavioural questions. Please note that when you answer situational based questions make sure you answer it in STAR format. (Situation Task Action Result). Overall, it was a smooth process and the hiring managers made me feel comfortable throughout the process. It's been a 10 days since I received a feedback from HR. anyway hoping for the best. also, I would like you all to wish luck in case you have any interviews lined up for this role. Thank you

      Interview questions [1]

      Question 1

      1)Tell me about a time you have to communicate some disappointing information to the customers, or team member, and how did you approach the conversation? 2)why did you leave your previous company/ why do you want to work at twilio? 3) How did you handle a difficult customer and what was the outcome?
      Answer question
      3

      Other Product Operations Specialist interview reviews for Twilio

      Product Operations Specialist Interview

      6 June 2024
      Anonymous interview candidate
      Bogotá, Bogota
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Twilio (Bogotá, Bogota)

      Interview

      The interview consists of 6 steps: 1. Application 2. Initial conversation 3. Interview with Hiring leader 4. Project 5.Interview with other employees 6.Offer I was cut at stage 3. I highlight the constant communication about the process with the talent acquisition team as a positive experience.

      Interview questions [1]

      Question 1

      Tell me a time when you had to meet a tight deadline, What did you do?
      Answer question

      Product Operations Specialist Interview

      6 June 2022
      Anonymous employee
      Bogotá, Bogota
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Twilio (Bogotá, Bogota) in May 2022

      Interview

      It was a long and rigorous process, I felt really comfortable during all the process, they gave all the information and were very helpful through the stages. Concluding in a nice interview process.

      Interview questions [1]

      Question 1

      Tell me how you prioritize your tasks A time you failed and how you faced it A difficult situation with a customer
      Answer question
      1

      Product & Operations Specialist Interview

      29 Mar 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Twilio

      Interview

      a month and a half of interviws, hours of them, and still probably they just continued the process with someone else instead of sending an email saying tthey decided to not continue with you they schedule a call and have oyu waiting on that anxiety for a couple days just to tell you you didnt pass

      Interview questions [1]

      Question 1

      name a time you failed and how you handled it
      1 Answer
      2