I applied through an employee referral. The process took 3 weeks. I interviewed at U.S. Bank (Portland, OR) in Apr 2015
Interview
I applied online and within a week I got a call to schedule an interview with the District Manager. I interviewed with the District Manager and another Store Manager also sitting in. The very next day got a call saying they wanted to move forward so I needed to call Gallup to set up a phone interview. The day of my Gallup interview I got another call to schedule an interview with HR. The Gallup interview was very different from any interview I have ever done. Gallup is a third party and don't seem to really care about your answers so in the middle of answering a question I was cut off a few times by the next question. They don't make conversation with you and a lot of answers they want to hear is Yes or No, and 1-5 ratings, and occasionally will ask situational questions. This was hard to tell if the interview was good or bad because there was not much interaction, it was very one sided.
Interview questions [1]
Question 1
How competitive are you?
On a scale of 1 to 5, with 5 being highest, how competitive are you?
Give an example of a time you were competitive?
I applied online. The process took 3 weeks. I interviewed at U.S. Bank in June 2023
Interview
pretty straight forward - mostly behavioral questions asking about work history and career experience - first call was with the HR rep, second was with the district manager and then the third was with two other branch managers
Interview questions [1]
Question 1
Tell me about a time you had to deal with an upset client?
I applied online. The process took 2 weeks. I interviewed at U.S. Bank in Nov 2022
Interview
I initially spoke with a recruiter who was absolutely wonderful! She said I was exactly what they were looking for. Then the DM called and set an interview with 2 other Branch Managers. This was hands down the absolute WORST interview I have ever been apart of. First off, the district had just merged with another district so the 2 BMs conducting the interview did not jive well at all. It was not a structured interview by any means. It was spit fire questions and for some reason the one BM could not understand why I wanted to move back HOME to Ohio. She even said at the end of the interview that she felt that I was failing in my role. The other BM hopped off quickly at the end. It was so bad that I had to email the recruiter the experience in hopes that she passed it on to the DM. I'm rating the Interview Difficulty "Very Difficult" as the managers made it difficult. Before I could even answer the question the other manager went on to ask another one. It felt like a grueling interrogation.
Interview questions [1]
Question 1
Do you want to relocate because you're failing in your current role?
I applied through other source. The process took 4 weeks. I interviewed at U.S. Bank (Portsmouth, OH) in Sept 2021
Interview
These questions pertained to Needs assessments, goals, business lending, and work ethics. The Needs assessment is important to US Bank as it is at all banks that I have worked for. They like relationship building and goal setting, and are really big on coaching.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult customer, what was the outcome and why