Glassdoor users rated their interview experience at UGG Express as 50% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Retail Assistant and Retail Sales Associate rated their interviews as the hardest, whereas interviews for Retail Assistant and Retail Sales Associate roles were rated as the easiest.
The hiring process at UGG Express takes an average of 7 days when considering 2 user submitted interviews across all job titles. Candidates applying for Retail Sales Associate had the quickest hiring process (on average 7 days), whereas Retail Sales Associate roles had the slowest hiring process (on average 7 days).
Must heading to their head office
Random Question: how to deal with customers
Mock Process: if I were the customer need a type of product what would I have? Give the recommendations as my enquired.
Interview questions [1]
Question 1
describe one time you met problems during the customer service process
1 introduce myself,experience,
2 routine of the last job
2 how to deal with a customer that wants to exchange?
3 what will u do if there is a $20 shortage
4 which days available
5 what if no stock?
I applied online. The process took 1 week. I interviewed at UGG Express (Melbourne) in May 2023
Interview
I sent out the resume to UGG Express. HR department responded quick. They will have virtual interview online. HR department will ask some question and decide if you are going to the trial shift.
Interview questions [1]
Question 1
What will you do if your customer comes back for exchange?