I applied through a recruiter. The process took 4 weeks. I interviewed at Under Armour (Baltimore, MD) in June 2021
Interview
Met with direct manager, then 4 Senior CSR. Individually. Each covered one of company's Core Values which was very unique way to get a good take of the business. Overall it wasn't overwhelming but gave a good opportunity to really give your best.
Interview questions [1]
Question 1
Can you tell us a specific time you went above and beyond for a customer and what was the final outcome ?