I had a phone interview at first, which was followed with a face-to-face interview after. During the face-to-face interview I was talking to 4 different managers and were given case-studies
Interview questions [1]
Question 1
How would you promote a product, which you don't personally like.
I applied through an employee referral. I interviewed at Unify Square
Interview
Met with those who would be my peers, and at least one in person interview was required by my manager. Everyone was low key and pretty transparent. The interview process was great.
Interview questions [1]
Question 1
What metrics are you looking for to identify good quality or bad quality calls and how would you remediate it?
I applied through a staffing agency. The process took 3 weeks. I interviewed at Unify Square (New Delhi) in Jan 2018
Interview
The interview process is good.
The company's focus is to hire a genuine candidate who has the technical knowledge.
Technical Knowledge in Unified Communication.
Has good knowledge of Skype for Business work flow.
Interview questions [1]
Question 1
Skype for Business call flow
Microsoft Teams
Direct Routing
Gateways
Polycom