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      Union Bank

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      Customer Service Specialist Interview

      3 June 2017
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Union Bank (Los Angeles, CA) in May 2017

      Interview

      Interviewed by the department manager directly. She was very nice and tried to me relax. They explained the job responsibilities first then asked me what kind of banking experience I have.

      Interview questions [1]

      Question 1

      The department needed to hire a person as soon as possible, so they seemed to be looking for a person who had experience in the field. So they asked me what kind of banking experience I have and what I could offer to the bank.
      1 Answer

      Other Customer Service Specialist interview reviews for Union Bank

      Customer Service Specialist Interview

      15 Aug 2016
      Anonymous employee
      Laguna Hills, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Union Bank (Laguna Hills, CA) in Feb 2013

      Interview

      I had two years of prior teller experience getting into the interview, so I felt confident and well prepared. My role would more or less be the same at Union Bank. The two managers, Branch Manager and Assistant Branch Manager, interviewed me, but I feel like ultimately, the Assistant Branch Manager had the last call, as she was the manager for the teller line. They were both kind and we connected immediately.

      Interview questions [1]

      Question 1

      Tell us about a time where you had a difficult customer and how you turned it into a positive outcome
      1 Answer