I applied online. The process took 3 weeks. I interviewed at Univera Healthcare in Feb 2022
Interview
First round interview was a simple 30 minute phone call mostly discussing the expectations of the role and further interview process. Second round interview was over Microsoft Teams. Both were one-on-one interviews
Interview questions [1]
Question 1
"Tell me about a time you solved a customer's problem with expertise"
I applied online. The process took 2 weeks. I interviewed at Univera Healthcare (Williamsville, NY) in July 2014
Interview
Resume was submitted and about 1 week later I received a call to set up the 1st out of a 2 interview process. Unfortunately, the office became very busy and I only had 1 interview w/ all managers. It was a comfortable setting and the managers made you feel very comfortable. Once the question and answer portion of the interview was complete, they left me alone to complete a quick accuracy assessment. Once that was complete the interview was over.
Interview questions [1]
Question 1
They asked about prior work history, greatest strengths, greatest weaknesses, example of previous interaction w/ irate customer and how it was handled, very basic interview questions.