I applied online. The process took 3 weeks. I interviewed at Universal Service Administrative Company (Washington, DC) in July 2019
Interview
First was a phone call from the hiring manager detailing the position and seeing if I was still interested in the company. The next step was inviting me to an interview with a panel of three team members
Interview questions [1]
Question 1
Describe a time you experienced communication issues and detail how you resolved it.