I applied online. The process took 4 weeks. I interviewed at Universal Studios (Orlando, FL) in June 2016
Interview
I applied online in May 2016, I did not hear back from them until I emailed the staffing office almost a month later when I relocated to Orlando. Once I emailed the staffing office I was invited to come in to interview almost immediately. I was sent a link to schedule an appointment time to come in and the nearest available date was a week later. I came into the interview and was handed a pre-interview questionnaire, basically information already on your application. I was seated in a large room with other people waiting to interview, they were playing Harry Potter so I watched that while I waited. Once I was called back I went into a room full of cubicles. My interviewer was very nice and made me feel like we were long term friends. She asked me basic questions about my availability before going onto asking scenario questions. At the end of the interview she told me what the pay rate was and told me what ride was available at the moment, then she told me about the operations of the ride and asked if I was ok with doing that, when I said yes she offered me a position. Next step was doing the processing, where we went over the new hire paperwork, after that I went to another room to do my background check authorization and ID card picture.
Interview questions [1]
Question 1
Describe a time you had to think outside the box to help a dissatisfied customer?
The interview process for a Universal Studios Attractions Attendant typically involves an online application, followed by a phone or in-person interview. Questions focus on customer service, teamwork, and handling high-energy environments. Expect situational questions and availability checks.
Interview questions [1]
Question 1
Give an example of a time where you made a mistake and resolved the situation
Easy, asked a few common interview questions sick as strengths and weaknesses. You know right then if you are hired and what attraction you will be placed at. They give you the next orientation date and a welcome packet. The overall interview took approximately 15-20 mins
I applied online. The process took 1 day. I interviewed at Universal Studios
Interview
Hired upon phone interview. They ask simple behavioral questions and about work experience. Asked for my days of availability and placed me in a section soon after.
Tip: be sure you know different rides and areas of the park so you can name your interest.